Frequently Asked Questions
Find answers to common questions about CBD, our products, dosage guidance, and more. Our comprehensive FAQ covers everything you need to know for your wellness journey.
Products & Quality
Learn about our CBD products, quality standards, and testing procedures
Dosage & Usage
Get guidance on proper dosing, usage instructions, and timing
Shipping & Orders
Safety & Legal
Safety information, drug interactions, and legal considerations
Products & Quality
What makes Canntica CBD oil different from other brands?
Canntica uses a proprietary medicinal cannabis strain that’s a hybrid of AC/DC x Cannatonic, developed over seven years. Our unique strain is not a bioaccumulator, ensuring the purest CBD oil. We use CO2 extraction to completely remove THC while preserving all beneficial cannabinoids and terpenes.
Are your products third-party lab tested?
Yes, every batch of Canntica products undergoes rigorous third-party testing for:
- Cannabinoid potency and profile
- Pesticides and herbicides
- Heavy metals
- Microbials and bacteria
- Residual solvents
Lab certificates are available for each product batch.
What’s the difference between Full Spectrum, Broad Spectrum, and CBN/CBG oils?
Full Spectrum: Contains all cannabinoids and terpenes for the entourage effect, with trace amounts of THC (under 0.3%).
Broad Spectrum: All cannabinoids and terpenes with zero THC – perfect for those who want to avoid any THC.
CBN Oil: Specialized for sleep and relaxation, containing high levels of cannabinol.
CBG Oil: Focused on mental clarity and focus, containing high levels of cannabigerol.
Dosage & Usage
How do I determine the right dosage for me?
How should I take CBD oil for best results?
For optimal absorption:
- Place drops under your tongue and hold for 60-90 seconds
- Take on an empty stomach or with fatty foods
- Start with a low dose and increase gradually
- Take consistently at the same time each day
- Allow 2-4 weeks to assess full effects
How long does it take to feel the effects?
Shipping & Orders
Do you ship internationally?
Yes, we offer free worldwide shipping on all orders. Delivery times vary by location:
- Australia: 5-10 business days
- United States: 3-7 business days
- Canada: 7-14 business days
- Europe: 10-15 business days
- Other countries: 10-21 business days
What is your return policy?
We offer a 30-day satisfaction guarantee. If you’re not completely satisfied with your purchase, contact us within 30 days for a full refund or exchange. Products must be in original condition with at least 75% remaining.